top of page
SHIPPING POLICY

Order Processing:

  • Orders are typically processed and shipped within 1-2 business days (excluding holidays).

  • Orders received after 12:00 PM EST may be processed the following business day.

  • We will notify you by email if there are any delays in processing your order.

Shipping Methods:

  • We offer standard and expedited shipping options for all orders.

  • Shipping costs are calculated based on the total weight of the order and the shipping method selected.

  • Customers can choose their preferred shipping method during the checkout process.

Delivery Times:

  • Delivery times may vary depending on the shipping method selected and the destination of the order.

  • Estimated delivery times will be provided to you during the checkout process.

  • Please note that delivery times are estimates and not guaranteed.

Shipping Destinations:

  • We currently ship orders within the United States only. We do not offer international shipping at this time.

  • We ship to residential addresses, business addresses, and P.O. boxes.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number via email.

  • You can track the status of your order by entering the tracking number on the carrier's website.

Shipping Carriers:

  • We partner with reliable shipping carriers to ensure the safe and timely delivery of your order.

  • Common carriers we use include USPS, UPS, and FedEx.

Shipping Restrictions:

  • Some products may have shipping restrictions due to their size, weight, or contents.

  • Customers will be notified of any shipping restrictions during the checkout process.

Shipping Charges:

  • Shipping charges are calculated based on the shipping method selected and the total weight of the order.

  • Any applicable shipping charges will be displayed during the checkout process.

Shipping Damage or Loss:

  • In the event that your order arrives damaged or is lost during transit, please contact us immediately.

  • We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.

Contact Us:

  • If you have any questions or concerns about our Shipping Policy, please contact us at info@peacekeeperscandles.com.

  • Our customer service team is available to assist you with any shipping-related inquiries.

By placing an order with Peacekeepers Candles, you acknowledge and agree to our Shipping Policy as outlined above.

bottom of page