SHIPPING POLICY
Order Processing:
-
Orders are typically processed and shipped within 1-2 business days (excluding holidays).
-
Orders received after 12:00 PM EST may be processed the following business day.
-
We will notify you by email if there are any delays in processing your order.
Shipping Methods:
-
We offer standard and expedited shipping options for all orders.
-
Shipping costs are calculated based on the total weight of the order and the shipping method selected.
-
Customers can choose their preferred shipping method during the checkout process.
Delivery Times:
-
Delivery times may vary depending on the shipping method selected and the destination of the order.
-
Estimated delivery times will be provided to you during the checkout process.
-
Please note that delivery times are estimates and not guaranteed.
Shipping Destinations:
-
We currently ship orders within the United States only. We do not offer international shipping at this time.
-
We ship to residential addresses, business addresses, and P.O. boxes.
Order Tracking:
-
Once your order has been shipped, you will receive a tracking number via email.
-
You can track the status of your order by entering the tracking number on the carrier's website.
Shipping Carriers:
-
We partner with reliable shipping carriers to ensure the safe and timely delivery of your order.
-
Common carriers we use include USPS, UPS, and FedEx.
Shipping Restrictions:
-
Some products may have shipping restrictions due to their size, weight, or contents.
-
Customers will be notified of any shipping restrictions during the checkout process.
Shipping Charges:
-
Shipping charges are calculated based on the shipping method selected and the total weight of the order.
-
Any applicable shipping charges will be displayed during the checkout process.
Shipping Damage or Loss:
-
In the event that your order arrives damaged or is lost during transit, please contact us immediately.
-
We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.
Contact Us:
-
If you have any questions or concerns about our Shipping Policy, please contact us at info@peacekeeperscandles.com.
-
Our customer service team is available to assist you with any shipping-related inquiries.
By placing an order with Peacekeepers Candles, you acknowledge and agree to our Shipping Policy as outlined above.